Events
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
Ideal Audience: Doctor/Owners & Management Team
Date: February 20, 2026
Time: 7:30am Pacific Time
Duration: 1 hour
Meeting Type: Webinar
This webinar will help you set realistic target goals for the second quarter of the year and it will help you create an action plan to acheive your desired outcome!
In this course we will discuss
- setting acheivable goals
- creating KPI's for your admin team
- building an action plan to acheive your desired goals
- develop bonus structures and incentives that work
This is the perfect opportunity to prepare for the second quarter and end the first half of the year strong!
Business Mastery: Overcoming Challenges with Recruiting and Onboarding-Limited Spots Available!
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
Ideal Audience: Doctor/Owners, HR & Management Team
Date: February 20, 2026
Time: 7:30am Pacific Time
Duration: 1 hour
Meeting Type: Webinar
Businesses thrive when you have a great team but finding great talent is a challenging task.
This webinar provides you with invaluable information to help find the right talent and onbaord new hires in a way that helps them succeed in their new role.
If you say yes to any of the following questions, this course is perfect for you!
- Is it hard for you to find the right candidate to hire?
- Are you stuck tolerating mediocre performance with your current team because it's hard to find a decent replacement?
- Are you wasting lots of time interviewing the wrong candidate?
- Do you have a hard time training and onboarding new hires due to lack of time or lack of resources?
If you struggle with any of these challenges, you will find the information provided in this webinar very useful!
Business Mastery: Marketing- Why it Fails?
BUSINESS MASTERY: Second Quarter- Goal Setting and Action Plan- Almost Sold Out!
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Ideal Audience: Doctor/Owners, CMO, Management Team
Date: February 20, 2026
Time: 7:30am Pacific Time
Duration: 1 hour
Meeting Type: Webinar
Have you expereinced any of the following?
- You invest in print ads and nothing
- You invest in google ads and nothing
- You invest in social media ads and nothing
- You want to try traditional media such as radio and TV but you're scared because nothing works.
- You tried a marketing agency that seemed promising but the results were short-lived?
This webinar will cover the common mistakes made by dentist who attempt to invest in direct to consumer ads. We will discuss,
- Why marketing fails
- ROI expectations
- How to prepare for a successful campaign
- The KPI's in marketing that matter
- Priceless inside tips
If you want to learn how to prepare for a succesful campaign register for this webinar today!
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Ideal Audience: Doctor/Owner & Treatment Coordinators
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
When patients say I need to speak with my spouse, parent or other party- they are saying they are not the decision maker, or they are not being truthful and use this objection as an excuse to kindly reject our services.
If you find yourself in this situation and would like to know how to respond, or better yet avoid this from happening then this course is for you!
This course will teach you,
- How to identify who the decision maker is
- How to identify if this is a true objection or a false excuse
- How to include the decision maker before you actually present fees
- How to be creative with your response
- How to create a better action plan to bring back the decision maker and close your case
Join this course to discover new ways to approach this common obstacle faced by many treatment coordinators.
Sales Mastery: Overcoming The Objection- It's Too Much Money
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Sales Mastery: Overcoming The Objection- It's Too Much Money
Ideal Audience: Doctor/Owner & Treatment Coordinators
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
When patients say "That costs too much", it's easy to assume the following,
- They cannot afford treatment
- They expect insurance to cover their treatment at 100%
- They are shopping around
- They are 100% price driven and not value driven
If you find yourself in this situation and would like to know how to respond, or better yet avoid this from happening then this course is for you!
This course will teach you,
- How to prepare the treatment coordinator for this conversation
- How to set patient expectations
- How to discuss the price they pay for saving money
- How to overcome this obstacle before presenting the fees
- How to respond to patients and take control of the negotiation
Join this course to discover new ways to approach this common obstacle faced by many treatment coordinators.
Sales Mastery: Increasing Case Acceptance with 3rd Party fFnancing
Sales Mastery: Overcoming The Objection- Waiting to Speak with the Decision Maker
Sales Mastery: Overcoming The Objection- It's Too Much Money
Ideal Audience: Doctor/Owner & Treatment Coordinators
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
When patients say "I'm not interest in financing, it's because of the following reasons,
- They have good credit and know they will qualify
- They have the money to pay for the treatment and financing is not a necessity
- They have bad credit
- They have no interest in accepting treatment with your practice
Attend this course if you find yourself in this situation and would like to know how to identify which one of these scenarios applies to your patient.
This course will also teach you,
- How to prepare the patient for financing solutions
- How and when to offer interest free (differed interest) options
- How to make today's interest rates look more attractive
- How to make high value treatment plans affordable with 3rd party financing
Join this course to increase case acceptance with 3rd party financing!
Sales Mastery: Presenting Treatment Plans with Confidence
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Ideal Audience: Doctor/Owner & Treatment Coordinators
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
This course will teach you how to,
- Prepare yourself to present and deliver a treatment plan with confidence
- Present fees in a manner that makes your treatment plan sound affordable
- Present your case and discuss the implications to increase urgency
- Overcome the objection before presenting fees
- Sell the outcome and the emotion and not the product or service
This course will also teach you,
- How to overcome your own feelings and possible insecurities
- How to transfer a positive outcome
- How to observe and respond to non verbal ques
Join this course to improve your presentation skills!
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Ideal Audience: Anyone who handles calls for New Patient leads
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
Part 1 of 3
There are three common questions often asked by new prospects. One of the common questions are, "What is the Cost of your Procedure". I've listened to thousands of calls and I've heard staff members respond in the same manner thousands of times. This results in thousands of new prospects lost, and thousands of dollars in missed opportunities.
This course will teach you how to,
- Overcome your fears and feel comfortable with having this conversation with callers
- Learn how to deliver a different patient experience
- How competitors respond to this question in comparison to how you respond
- The response that can redirect the conversation to gain control of the conversation
- Understand why these leads may be the best quality leads you encounter
Improve your phone skills and increase your bookings. Attend this course to increase your new patient opportunities! Register today!
Phone Skills Mastery: Overcoming Obstacle #2- Do You Accept My Insurance?
Phone Skills Mastery: Overcoming Obstacle #1- Discussing The Cost of Procedures Over the Phone
Phone Skills Mastery: Overcoming Obstacle #3- Where is Your Office Located?
Ideal Audience: Anyone who handles calls for New Patient leads
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
Part 2 of 3
There are three common questions often asked by new prospects. The second common question is, "Do you accept my insurance". I've heard thousands of calls hang up after we tell the prospect that we do not accept their insurance.
Staff members don't realize that a patient who has an insurance plan we do not accept is equivelant to a cash patient. Yes! We gladly accept cash patients! The key is to win them over so they see the value of going to our office instead of going to a dentist who accepts their insurance.
This course will teach you how to,
- Overcome your fears and feel comfortable with having this conversation with callers
- Learn how to deliver a different patient experience
- How competitors respond to this question in comparison to how you respond
- The response that can redirect the conversation to gain control of the conversation
- Understand why going to a dentist who accepts the plan they have may not be the best choice for the patient
Improve your phone skills and increase your bookings. Attend this course to increase your new patient opportunities! Register today!
Phone Skills Mastery: Overcoming Obstacle #3- Where is Your Office Located?
Phone Skills Mastery: New Patient Call Handling Tips That Will Change Your Results!
Phone Skills Mastery: Overcoming Obstacle #3- Where is Your Office Located?
Ideal Audience: Anyone who handles calls for New Patient leads
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
Part 3 of 3
There are three common questions often asked by new prospects. The third common question is, "Where is your office located". I've heard thousands of calls hang up after we tell the prospect that our office is further from the range they are willing to drive.
Callers are usually not willing to drive past 20-30 minutes from their home. I've heard thousands of callers hang up the moment we tell them we are out of their desired area. Competition is growing and it is critical to overcome this obstacle if you want to have a business that wants to target leads beyond a 10-15 mile radius.
This course will teach you how to,
- Overcome your fears and feel comfortable with having this conversation with callers
- Learn how to deliver a different patient experience
- How competitors respond to this question in comparison to how you respond
- The response that can redirect the conversation to gain control of the conversation
- Learn how to communicate the value you bring to have more people drive to you instead of going to a local competitor
Improve your phone skills and increase your bookings. Attend this course to increase your new patient opportunities! Register today!
Phone Skills Mastery: New Patient Call Handling Tips That Will Change Your Results!
Phone Skills Mastery: New Patient Call Handling Tips That Will Change Your Results!
Phone Skills Mastery: New Patient Call Handling Tips That Will Change Your Results!
Ideal Audience: Anyone who handles calls for New Patient leads
Date: March
Time: Pacific Time
Duration: 45 minutes
Meeting Type: Webinar
Our amazing front office staff juggle many tasks throughout the day and on top of all of that- we expect them to nail the call when they speak with a new lead. The problem is they never had any formal training. Although some people are natural at speaking with new prospects over the phone, converting new leads into an appointment is an aquired skill set that can be trained and developed.
This course will teach anyone who handles new patient calls how to,
- Ask the right questions
- Create urgency
- Avoid transactional conversations and turn them into relational conversations
- Eliminate negative keywords from your conversations and replace them with positive keywords
Improve your phone skills and increase your bookings. Attend this course to increase your new patient opportunities! Register today!